qb999 Responsible Gambling — Your safety is our priority
qb999 believes entertainment is enjoyable only when it is experienced in a controlled and mindful way. Our responsible gambling tools keep you protected.
Why is responsible gambling important?
Online betting and casino games are a form of entertainment. However, like any form of entertainment, they should be enjoyed in moderation. qb999 always wants every player in Bangladesh to play in a safe, healthy, and enjoyable environment — never spending too much time or money.
Responsible gambling means: you decide when to play, how much to spend, and when to take a break. We are committed to giving you that control. Our platform offers features such as deposit limits, time-out, and self-exclusion to keep you aware at all times.
Remember — qb999 is only for people aged 21 and above. Participation by minors on this platform is strictly prohibited.
Our Protection Tools
qb999 provides players with several control tools that can be used at any time.
Age Verification (21+)
A minimum age of 21 is required to create an account at qb999. Age is verified at registration and an identity document may be requested if needed. We are always vigilant in protecting minors.
Deposit Limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set, reducing it takes effect immediately. This feature helps you keep your budget under control.
Time-Out
Want to take a short break? Use the time-out feature to temporarily close your account for a set period. No betting or casino activity will be possible during a time-out.
Self-Exclusion
If you feel gambling is getting out of control, choose the self-exclusion option. Once activated, no activity can be carried out on the account for the set period — a minimum of 6 months — and no bonus offers will be sent.
Reality Check
At set intervals you will receive a brief notification showing the total time and amount spent in your session. This feature keeps you aware and helps prevent spending too much time.
24/7 Support
Concerned about gambling? Our Bengali live chat support team is with you 24 hours a day, seven days a week. Get immediate help with any issue — without judgement or hesitation.
Signs of Problem Gambling
Many people do not realise when their recreational gambling has become a problem. Keep the following signs in mind — if more than one applies to your life, it is time to seek help.
The first step in responsible gambling is an honest assessment of yourself. qb999 is always here for you.
Spending money needed for household expenses on betting, or gambling with borrowed money.
Spending more and more time on games every day and being unable to stop.
Repeatedly playing to recover lost money (a "chasing losses" mindset).
Hiding gambling from family or friends, or lying about it.
Feeling anxious, irritable, or depressed when unable to play.
Continuing to play while neglecting work, studies, or family responsibilities.
Repeatedly trying to reduce or stop gambling but not succeeding.
Assess Yourself
Are you in control?
Ask yourself — are you playing within your budget? Can you accept a loss? Are you giving time to your family? If the answer is yes, you are gambling responsibly. If you have doubts, talk to our support team.
Seeking help is an act of courage
If you feel gambling is having a negative impact on your life, seeking help is not a sign of weakness — it is an act of courage. Contact our 24/7 Bengali live chat support and we will help you without judgement.
Keep the core principles of responsible gambling in mind
- Gambling is a form of entertainment, not a source of income.
- Only spend money that you can afford to lose without it affecting your life.
- Avoid playing when you are stressed, sad, or angry.
- Never place bets while under the influence of alcohol or substances.
- Take regular breaks and spend time with your family.
- Set a time and spending limit before every gaming session.
How to Use the Tools
Log in to your account
Log in to your qb999 account and go to account settings.
Open the "Responsible Gambling" tab
Go to the "Responsible Gambling" section within settings and choose the tools you prefer.
Set your limits
Set deposit limits, time-out, or self-exclusion — according to your needs.
Contact support
If you need any assistance, contact us via live chat or email.
Protection of Minors
qb999 firmly believes that online gambling is completely unsuitable for minors. The minimum age for access to our platform is 21 years.
If you have children or teenagers at home, it is recommended that you install parental control software on your device. Also keep your qb999 account password private at all times.
If you suspect a minor is using an account, notify our support team immediately. We will take prompt action.
Advice for parents
- Use passwords and screen locks on your devices.
- Enable parental control filters on your browser.
- Do not play online gambling in front of children.
- Do not share your qb999 account login details with anyone.
- Make children aware of the harms of online gambling.
- If you have concerns, contact us immediately.
Get Help — We are always here
You do not have to face gambling addiction alone. The qb999 support team is by your side.
Live Chat Support
Our Bengali live chat support is active 24 hours a day, 7 days a week. You will receive immediate assistance for any concern, question, or urgent situation.
Email Support
Email us for any responsible gambling request. Address: [email protected] — our team will respond promptly.
Important Information
Gambling addiction is a mental health issue. For professional help on this matter in Bangladesh, seek support from your local mental health services or your family. qb999 always encourages responsible gambling and actively works to prevent addiction.
Frequently Asked Questions
Enjoy Safely — with qb999
Play responsibly and enjoy the online betting experience in Bangladesh.