qb999 Privacy Policy

What Information We Collect

We collect various types of information to provide our services. This information comes mainly from two sources: what you provide directly and what our system collects automatically.

1.1 Information You Provide

During account registration and use of our services, you may provide the following information:

• Full name, date of birth, and national ID number
• Email address and mobile number
• Permanent address and current address
• Payment information: bKash, Nagad, Rocket, or Upay account number
• Documents submitted for identity verification (national ID, passport, etc.)
• Messages and contact information sent via live chat or email

1.2 Automatically Collected Information

While you use our platform, our system may automatically record the following information:

• IP address and device identification information
• Browser type, operating system, and device information
• Your login time on our website, page visit information, and usage patterns
• Betting history, game logs, and detailed transaction information
• Information collected through cookies and similar tracking technologies

Data Sharing Policy

We may share your personal information with third parties in the following limited circumstances:

3.1 Service Provider Partners

Necessary information may be shared with trusted technology and payment service providers who assist in operating our platform — such as the bKash, Nagad, Rocket, and Upay payment gateways. These partners are bound by confidentiality agreements with us.

3.2 Legal Obligations

We may be legally required to provide necessary information under a valid order from a relevant authority, a court directive, or a legal process.

3.3 Fraud Prevention

Relevant information may be shared with security agencies to prevent fraud, money laundering, or other illegal activities.

3.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new authority, but subject to the terms of this privacy policy.

Data Protection Measures

qb999 has implemented industry-standard security measures to protect your information. Our security framework consists of the following components:

• SSL Encryption: All communication between your browser and our servers is protected by SSL/TLS encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel can access your personal information.
• Security Audits: Our systems undergo regular security testing.
• Firewall and IDS: Modern firewalls and intrusion detection systems to prevent unauthorized access.
• Data Backup: Regular data backups stored in a secure environment.

Your Rights and Controls

You have certain important rights regarding your personal information. We respect these rights and provide assistance to the best of our ability:

7.1 Right to Access Information

You may request at any time to view your personal information held by us.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you may request that it be corrected. You can change many details yourself in your account settings.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, retaining certain information may be necessary for us due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

You may stop receiving promotional messages or notifications at any time. To do so, contact our support team.

Policy Changes and Updates

We may update this privacy policy from time to time. If there are any significant changes, we will notify you by email or through a notification on the platform.

Continuing to use our services after an update will be considered your consent to the new policy. We therefore recommend that you revisit this page periodically.

The latest version of this policy will always be available on this page and the "Last Updated" date will be noted at the top.